This article will help you to check EDRO component correct installation and integration.
What you need to know about EDRO
1 EDRO working with KES 11.7+, KSWS 11.0.1 and KSV LA 5.2 (Windows only), so called EPP
https://support.kaspersky.com/KEDR_Optimum/2.3/en-US/216855.htm
2 You must use NWC for EDRO
3 You can't use only KEA for EDRO scenario. It always integrates with EPP.
How to check that EDRO component installed correctly
First of all you need to check wh
Problem
Using EDR, you may encounter an issue where you're unable to view incident card regarding a detection in KSC Web Console. It looks like this:
Here we will discuss known causes of such behavior (several products are involved, so causes may be different).
Possible causes and solutions
MDR
In MDR, incidents are to be viewed using the dedicated MDR Console, and KSC version 13 and newer with configured MDR plug-in. KSC 12.* Web Console will not receive the data;
