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win10 禁用卡巴斯基,如何解决的问题


god2300
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近期windows 10自带的defender防病毒特别活跃,所以点进去看了下,发现系统启用了windows defender且我试过多种方法均不能禁用掉windows defender,且显示是禁用了卡巴斯基,根据我本人的使用感受,除了手动更新病毒库,确实已经很久感觉不到卡巴斯基在有效活动。请问如何解决,这也算是个大问题了,如不解决,windows系统中卡巴斯基将无立足之地!

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尊敬的用户您好:

首先请检查卡巴斯基应用程序是否可以正常启动,如果主界面显示是绿色状态,说明卡巴斯基工作是正常的(也可以鼠标右键点击任意一个应用程序查看KSN信誉)。您那边如果只是 windows 安全中心显示卡巴斯基是禁用状态。推荐您尝试将卡巴斯基程序卸载并全新安装一次再检查这个问题是否得到解决。

卡巴斯基安全软件下载地址:https://www.kaspersky.com.cn/downloads/internet-security#download

谢谢

 

 

Edited by Yliven
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