Why does Kaspersky scan when user is logged off Windows 7?

[mox]

I have Kaspersky 18.0 on Windows 7 x64.

When Windows 7 login screen is on (user logged in, but not active) Kaspersky is always working something, maybe scanning.

When I log in, Kaspersky stops.

Why?

I disabled Performe Idle Scan, so it should nothing.

It’s consuming 100% of CPU that way.

 

[Berny]

@mox If your are talking about the pulsing “K” icon in the taskbar this is normal.
Concerning the CPU usage issue please contact Kaspersky Lab Technical Support
> Summary > Technical Support Center > Request Technical Support > Create Request

FYI , actually the latest version is Kaspersky 2021.
Also, Windows 7 is End of Life now.

[mox]

@moxIf your are talking about the pulsing “K” icon in the taskbar this is normal.
Concerning the CPU usage issue please contact Kaspersky Lab Technical Support
> Summary > Technical Support Center > Request Technical Support > Create Request

FYI , actually the latest version is Kaspersky 2021.
Also, Windows 7 is End of Life now.

I don’t see anything when Login screen is on, I have used Process Monitor to capture events and I have seen that Kaspersky is using 100% of CPU for I don’t know what.

 I want to know what Kaspersky is doing so much every time when Login screen is on and Idle scan is off.

[Berny]

@mox Kaspersky is continuously scanning your system in Realtime.

[mox]

@moxKaspersky is continuously scanning your system in Realtime.

What is the meaning of disabled Perform Idle scan then?

Why is using 100% of CPU only when in Login screen and not when Desktop screen?

[Berny]

@mox Please see this K-Lab article : https://support.kaspersky.com/15140

Concerning  your CPU issue  , please contact Tech Support and provide the logs you will be asked for.

[mox]

@moxPlease see this K-Lab article : https://support.kaspersky.com/15140

Concerning  your CPU issue  , please contact Tech Support and provide the logs you will be asked for.

Where can I find log files?

[Berny]

@mox A Kaspersky Lab collaborator will give you the instructions how to create and provide a System Log, this information is needed to find out the cause of the problem.

[Guest]

Better to check the issue in KIS 2021 version.