April 10Apr 10 @Hosyha4rkawy Welcome. 3 hours ago, Hosyha4rkawy said: a system check is recommended Please run 'System File Checker' command → [sfc /scannow] ?
April 11Apr 11 In a command window with Admin rights, run: Quote Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /RestoreHealth sfc /scannow
April 13Apr 13 Author many thanks I did all the mentioned up and I checked virus but there problem is stil
April 13Apr 13 @Hosyha4rkawy For privacy reasons we don't request system Logs, please contact Kaspersky Technical Support : → https://support.kaspersky.com/b2c/#contacts 1) Fill in the form 2) Did not find your answer ? Contact Customer Service
the windows event log contains error entries. a system check is recommended