VPN Split Tunnel not work

[Igor Kurzin]

Hi all, the issue is fixed in the next product version (21.15) which is expected this year. 

The workaround is either to disable Split Tunnelling (if this feature is available in your VPN) or use the previous version of Kaspersky (21.13) until the release of 21.15. 

[SunShineLucy]

On 9/6/2023 at 9:42 AM, Thoughts said:

Hello Jones G

Thank you for the information, that is good news. Hopefully, as you say, a final update won't be too long.

Thank you for your guidance with registry editing to prevent the non-working update from being installed. So far so good.

[SunShineLucy]

2 hours ago, Igor Kurzin said:

Hi all, the issue is fixed in the next product version (21.15) which is expected this year. 

The workaround is either to disable Split Tunnelling (if this feature is available in your VPN) or use the previous version of Kaspersky (21.13) until the release of 21.15. 

Thank you for sharing the good news. Could you please let us know when the new version is ready? It would be greatly appreciated since a few of us have manually disabled automatic updates by modifying the registry. Thanks in advance for your kind help.

[Igor Kurzin]

Could you please let us know when the new version is ready?

Absolutely. 

[senthil_b]

5 hours ago, SunShineLucy said:

Thank you for your guidance with registry editing to prevent the non-working update from being installed. So far so good.

Hi, can you please share the registry editing steps to revert back to the old version? Thanks in advance

[SunShineLucy]

2 hours ago, senthil_b said:

can you please share the registry editing steps to revert back to the old version?

Sure! The answer to this very question was kindly posted by @Thoughts here. You, in fact, can install the old version. The thing is to prevent it from updating to the incompatible one meanwhile the one that addresses this issue comes out. That is what the registry mod does.

Edited September 19 by SunShineLucy

[senthil_b]

10 hours ago, SunShineLucy said:

Sure! The answer to this very question was kindly posted by @Thoughts here. You, in fact, can install the old version. The thing is to prevent it from updating to the incompatible one meanwhile the one that addresses this issue comes out. That is what the registry mod does.

Thank you very much @SunShineLucy & @Thoughts for sharing.