December 3, 2025Dec 3 Recent update to the app, all the usual nonsense with the recent merger with PureVPN (fewer servers, rubbish speed) That I can just about live with but now the entire VPN facility on my phone has vanished. Tried installing the standalone VPN app and it tells me it's included in the main app. Not anymore apparently. Seriously unhappy here and unlikely to renew my long-standing licence at this point.
December 3, 2025Dec 3 4 hours ago, Laughingly said: Recent update to the app, all the usual nonsense with the recent merger with PureVPN (fewer servers, rubbish speed) That I can just about live with but now the entire VPN facility on my phone has vanished. Tried installing the standalone VPN app and it tells me it's included in the main app. Not anymore apparently. Seriously unhappy here and unlikely to renew my long-standing licence at this point. Hello @Laughingly, Welcome! Which Kaspersky *version* is installed? Which *region* are you in? Read & follow Update to the Latest Version for Smooth VPN Performance, do a *clean* install using the link available from: Android, IF the issues persist, log a request with Kaspersky Customer Service, select Email & fill in the template as follows, note provide a *detailed-history* please: *Note - do not use the AI-Bot to submit the case* Thank you🙏 Flood🐳+🐋 Edited December 3, 2025Dec 3 by Flood and Flood's wife formatting
Recent update to the app, all the usual nonsense with the recent merger with PureVPN (fewer servers, rubbish speed)
That I can just about live with but now the entire VPN facility on my phone has vanished.
Tried installing the standalone VPN app and it tells me it's included in the main app.
Not anymore apparently.
Seriously unhappy here and unlikely to renew my long-standing licence at this point.