The VPN for router option has disappeared

[fdi]

I'm experiencing the same issue — I used to connect from Ubuntu via OpenVPN and started having problems today.

[Danila T.]

Hello,

Good day, unfortunately, at the moment the router option is not available. However, this functionality is planned as part of the development of our new infrastructure and is intended to be introduced in future updates.

[christianC]

Bonasera si potrebbe avere una tempistica ? 

Senno sarò costretto a non rinnovare a malincuore 

“ Good evening , could you have a timeline? Otherwise I will be reluctantly forced not to renew “

Edited April 1 by Berny
Translation

[Danila T.]

Hello,

We would like to follow-up on the router support that you have asked about. We have reсently restored router support, with OpenVPN configuration files now available for you on My Kaspersky. We also plan to add WireGuard configuration support in the upcoming months.

[Roman_S]

46 минут назад, Danila T. сказал:

Hello,

We would like to follow-up on the router support that you have asked about. We have reсently restored router support, with OpenVPN configuration files now available for you on My Kaspersky. We also plan to add WireGuard configuration support in the upcoming months.

Can you send me a link or updated instructions for exporting the OpenVPN configuration file?
I don't see this option according to this instruction. https://support.kaspersky.ru/KPC/1.0/ru-RU/227551.htm

[harlan4096]

I can confirm here that in My Kaspersky -> VPN, I still see can't any OpenVPN configuration option, only see Download option.

[Danila T.]

1 hour ago, harlan4096 said:

I can confirm here that in My Kaspersky -> VPN, I still see can't any OpenVPN configuration option, only see Download option.

Hi,

I’ve forwarded the information regarding your account to R&D. We’re looking into the issue.

 

[brotherhoodboy]

[Berny]

6 hours ago, Danila T. said:

OpenVPN configuration files now available for you on My Kaspersky. 

[brotherhoodboy]

how can I request openVPN conf appear at my account. or is this option only available in certain regions?

[harlan4096]

I guess We have to wait until get the compatibility, probably will be delivered gradually...

[Danila T.]

On 5/22/2026 at 2:31 PM, harlan4096 said:

I can confirm here that in My Kaspersky -> VPN, I still see can't any OpenVPN configuration option, only see Download option.

You don't have any free slots left to activate another device or create an OpenVPN configuration file. All available devices are already covered by the licence.

[harlan4096]

🤔

[Danila T.]

19 minutes ago, harlan4096 said:

🤔

You have a licence for 3 devices. And KSeC is already activated on 3 devices. 

[Berny]

I am still entitled to activate one device

[harlan4096]

Confirmed, I unlinked a device and released one of my 3 license slots, and OpenVPN settings appeared:

 

[Kiki25]

 

I don't have the WireGuard option too in the VPN for routers section. I hope Kaspersky add it soon or if they can provide timelines instead of saying in several months.

[Berny]

@Kiki25 Welcome

13 hours ago, Kiki25 said:

I don't have the WireGuard option

The WireGuard option wll be available in a future update.

[Kiki25]

Do you have ETA instead of general statement that it will be available in the future.

[Danila T.]

31 minutes ago, Kiki25 said:

Do you have ETA instead of general statement that it will be available in the future.

Hello,

https://forum.kaspersky.com/topic/the-vpn-for-router-option-has-disappeared-57594/?page=2#findComment-233358

We also plan to add WireGuard configuration support in the upcoming months.

[Danila T.]

On 5/22/2026 at 2:22 PM, Roman_S said:

Can you send me a link or updated instructions for exporting the OpenVPN configuration file?
I don't see this option according to this instruction. https://support.kaspersky.ru/KPC/1.0/ru-RU/227551.htm

Hello,

Currently, router support option is available in licenses not intended for use in the Russian Federation.

[Danila T.]

Hello,

We are pleased to inform you that WireGuard configuration files are now available to you in My Kaspersky.