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SSL Failed issue of Firefox with Sandboxie @ Version 4.0


Mechanic_Keeper

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Mechanic_Keeper
Hi there: It's an issue come with Firefox @ Sandboxie , others were fine . I knew in KIS or KFA , they got the option for me to solve this issue , but no option for Turn off SSL handling in Anti-Ransomware V4 , and KART V2 told me , it won't live forever . I need help , thanks for any solution here . Best Regard
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Flood and Flood's wife
It's an issue come with Firefox @ Sandboxie , others were fine. No option for Turn off SSL handling in Anti-Ransomware V4 ,
Hello Mechanic_Keeper, Welcome! Please tell us:
  1. (core) Operating system, version, build, release
  2. (all) Kaspersky software installed:
  3. Product name: free? licensed?
  4. Version(s)?
  5. Patch(x)? x = letter?
  6. Firefox name? version ?
  7. Sandboxie version ?
----
  1. Does your installed KART meet all requirements:
https://help.kaspersky.com/KART/3.1/en-US/130192.htm https://help.kaspersky.com/KART/3.1/en-US/130189.htm https://help.kaspersky.com/KART/3.1/en-US/130246.htm https://support.kaspersky.com/15003 ----
  1. IF "yes", please detail the steps taken >> to the endpoint, where the error presents and you need a "solution"?
  2. IF "yes", may we have screen images of the issue please?
  3. &, please, activate Log application events, REBOOT, replicate the issue, STOP logging, upload the logs please?
https://help.kaspersky.com/KART/3.1/en-US/130191.htm Note: logs can be large, it's important to limit the data capture to the replication of the event/s requiring analysis only. ---- Please let us know? Thanks
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Mechanic_Keeper
Please let us know? Thanks
I've tried these Q&A for days , but still get SSL failed problem , an ugly solution is : If I launch firefox@sandboxie in KART control panel ( click "Get Premium" button ) , then HTTPS connection works fine with KART + firefox + sandboxie .... But it's not usable for daily , I've downgrade to KART V2 temporary . I am going to wait a new option to STOP SSL scaning in KART V4 , if true then upgrade to KART V4, else stay in KART V2 .... Thanks for solutions Best Regard
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Flood and Flood's wife
Launch firefox@sandboxie in KART control panel ( click "Get Premium" button ) , then HTTPS connection works fine with KART + firefox + sandboxie ....
  1. But it's not usable for daily , I've downgrade to KART V2 temporary .
--- I am going to wait a new option to STOP SSL scaning in KART V4 ,if true then upgrade to KART V4, else stay in KART V2 ....
Hello Mechanic_Keeper, Thanks for posting back:ok_hand_tone2:
  1. Do you have a premium licence for any Kaspersky software?
  2. If "yes", please contact Kaspersky Technical Support for them to review your case.
---
  1. Also, please keep us updated if anything changes, for example, if KART 4. works, as you wish, at any stage, in the (near hopefully) future ?
Best regards. --- KART 1., 2., 3. have all reached EOL. https://support.kaspersky.com/15150 KART 4. (for Business) https://support.kaspersky.com/15003 https://support.kaspersky.com/kart4 --- https://help.kaspersky.com/KART/3.1/en-US/130246.htm
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