Ronald M Posted May 4 Posted May 4 14 hours ago, Myzaikan said: Hi, @Handoyo. I've had this exact problem before and found that there were two instances of the antivirus installed, causing a conflict. I imagine that a version update must have failed previously. Check your list of installed programs to see if the same issue is occurring. In early April, I updated Kaspersky to the latest version, but removed the older version and cleaned the registry. Around the same time, there was also a Windows security update. I have been a Kaspersky user for years without problems, but in April, suddenly a lot of issues arose. Two days ago, a new Windows security update was released, and now everything is working properly for me again (I don't know for how long). Both Smart Home and the visibility of my NAS in Windows Explorer are working again. As it looks now, the April Windows update was the cause.
Trickle55 Posted May 5 Posted May 5 Having two hardware ethernet controllers can cause a problem with Smart Home Monitor. Both network devices were showing activity on different IP & MAC addresses. (I only have one physical cable connection.) I tried disabling the most recent, least used, ethernet network device in Windows 11 network settings (- the one with the bigger number in the IP address.) After doing that, exiting and restarting the Kaspersky app worked. Smart Home Monitor is working it at last. 1 1
harlan4096 Posted May 16 Posted May 16 https://www.kaspersky.com.au/downloads#update-product Select Your product and download. KPremium: kaspersky4win202121.25.7.504en_46419.exe 1
Telles0808 Posted Monday at 02:35 PM Posted Monday at 02:35 PM When it happened again, I just closed the app and loaded it again, worked fine. 1
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