I am using KIS v21.3.10.391. I have set admin password in my kaspersky product but when i go to Privacy Protection and turn on and off the cam protection , it ask me for the password but without typing any password and clicking "No" the setting changes

Hello,

Probably because you are logged as admin in windows?
If you have another (standard account in Windows) try disable it in this account.

BTW password should be entered anyway.

there is no other standard accounts on this machine. Thats the probem it is accepting to change the setting without entering of the password, when you just click no option

@GhostFreak I tried but in both cases needed password for disable or enable.

Can you do video?

 

Edited April 1, 20233 yr by nexon

there is no option to send a video here...i can but how?

Upload it whatever you want and send me link into PM (message) for example. 

i sent you one in pm

Thanks. 

Did you tried reinstall kaspersky? 

yes same problem...i format the windows recently too on previous windows it was the same problem...you can check my earlier post here

Hmm i have same exact version like you but without problem. 

Please contact Tech Support. 

ok

And please share result with us...

Thanks 

After providing them with all the data they required i got the reply from the expert to download Kaspersky Standard Version. I dont know if it will work with the present key of my Kaspersky Internet secuirty. What an expert advice !

Below i have attached their replies

On 4/1/2023 at 10:59 PM, nexon said:

@GhostFreak I tried but in both cases needed password for disable or enable.

Can you do video?

 

You are using Total security and i am on Internet security version

Quick update on this I uninstalled KIS and during uninstallation procedure from KIS selected the checkbox  'keep license information. And then installed KS and licence was automatically taken...no problem even signing to you kaspersky account

 

Also the setting bug that i was concer with is also fixed in this new version

Edited April 12, 20233 yr by GhostFreak

@GhostFreak installing new version is not solution  solution is fix the problem on your current version 21.3.10.391  I tried to solve the problem on the current version and not offer you a link to the latest version.

Some people are reverting from the latest version to an older one because older is much better stability. But depends on user by user.

Edited April 12, 20233 yr by nexon

One need to type the master password to change settings and to log-in My Kaspersky Admin. Without password most of the sensitive settings won't be changed. Alternatively, you may reset password if you have forgotten. 

Thanks,

Abhishek 

@abhisheksingh.inMaster password? ? It is in program (main window) not in KPM ?

You are posting off topic here and also into solved thread. 

Edited April 12, 20233 yr by nexon

Hmm i have same exact version like you but without problem.