secure connection not available in the reason

[ram.bhandari8186]

Hello team, I’m in the middle east and trying to get the secure connection its saying its not available in the country :( 

[nexon]

Hi, 

Welcome. 

Which country? KSeC is not available in some countries Like Belarus, Oman and next 3 countries as far i know. 

[ram.bhandari8186]

Hi, I’m in Qatar, and I’ve already purchased the key. how do I get a refund the money since it's not going to be used?

[Flood and Flood's wife]

Hello @ram.bhandari8186

The Topic is in Products for Home, Kaspersky Security Cloud category, did you purchase a license for Kaspersky Security Cloud or Kaspersky Secure Connection? 

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• ➡How to request a refund for a Kaspersky application
  Make sure you provide the following information: 

1. The date of the purchase.
2. Your full name.
3. The e-mail address that you have used for the purchase.
4. Order number from the confirmation e-mail.

Note: if you purchased the software from a NON Kaspersky site or a merchant who is not an authorized reseller of Kaspersky products, you must contact the merchant direct. 

Thank you🙏

Flood🐳