Screenshots are always black [Solved][Closed]

[Plugumes]

So one more question - since GSI will not tell the issue, how do I solve the screenshot issue?

[Berny]

@Plugumes Community members will check the report and try to help you.

If this community can’t provide a solution then we refer to K-Lab Technical Support.

[Wesly.Zhang]

So one more question - since GSI will not tell the issue, how do I solve the screenshot issue?

Hello,

I review your topic post. Was this issue solved? If no, I think you could press ‘PrtScreen’ button and paste it to paint and save it. This should work whatever KIS is enable or not.

Could you do following this support article: http://support.kaspersky.com/492

Please tell me the result.