SCAM MAIL? [Closed]

[Bandeira]

Hi I have received yesterday a mail (from my own mail account) from a "hacker".Never hapenned before with me. Is it bluff (scam)? Is there any risk for my PC? (I have KARSPERKY INTERNET SECURITY installed and activated). Your software apparently did not has not detected any souspicious activity. ShouldI do any action? see mail:https://www.dropbox.com/s/n2tphrrlyyyef15/Mail%20souspicious01042019.pdf?dl=0

[Igor Kurzin]

Hi, Possibly this email is a scam message for hacked email accounts, that does not carry any real threat. We recommend to use a two-factor authentication for email account: a password + another short temporary password via mobile phone text message. To check that nothing undetected is present on this computer, please send a GSI report (https://support.kaspersky.com/3632) to technical support via my.kaspersky.com Send me the incident number via private message.

[The Shield]

see mail:https://www.dropbox.com/s/n2tphrrlyyyef15/Mail%20souspicious01042019.pdf?dl=0

100% scam email. Obviously pay nothing. They make you believe that they sent an email from your account but they use software that makes you believe that it is. They don't have access to your mailbox. Keep the device and the software updated and always use different passwords for each site (a password manager can help you).

[Berny]

Bandeira Also , please see https://www.kaspersky.com/blog/extortion-spam/25070/