Same users with 2 devices requires different profiles

[HGM]

I have a user with two devices linked. Each device requires a specific profile (a laptop that goes outsite and a desktop). I need to create two users with different emails?

[JL - KL DACH]

Hello HGM,
you are able to define different users to different or same devices. Please refer to the Online Help here

But be aware of the license usage. You will find more information about the license usage here

If you still encounter problems configuring KES Cloud open a support ticket with Technical Support.