Safe Money Browser Not Working

[Codename K]

Hello,

When I run the website www.amanabank.lk in Safe Money, I get these errors in Firefox, Chrome and Edge web browsers.

 

 

[Flood and Flood's wife]

45 minutes ago, Codename K said:

When I run the website in Safe Money, I get these errors in Firefox, Chrome and Edge web browsers.

Hello @Codename K, 

Welcome back!

1. Which KTS version & patch(x), is installed -> on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select About?  
2. Please log a case with Kaspersky Support; on the support page select either Chat or Email, then select Application malfunction, Other template; please include any screen images of the issue(*s) & a detailed history. Support may request logs, traces & other data; they will guide you. 

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

[Codename K]

Quote

Which KTS version & patch(x), is installed -> on the Windows taskbar or hidden icons, rightclick the Kaspersky icon, select About?  

Here is the version.

[Codename K]

On 9/30/2022 at 7:57 PM, Flood and Flood's wife said:

Please log a case with Kaspersky Support; on the support page select either Chat or Email, then select Application malfunction, Other template; please include any screen images of the issue(*s) & a detailed history. Support may request logs, traces & other data; they will guide you. 

The support team told me to uninstall Kaspersky Total Security and install it again. This fixed the issue. Thank you.