protection status problem

[rdalmazzo]

Good morning community. I have a problem with my kaspersky endpoint security cloud users. The protection status appears as "critical" and when reviewing in detail it indicates: "Device status indicated by the managed application".
But at the moment of seeing the user's application everything is correct.
please help.
Thank you for reading.

 

 

[paul420]

i have the same probleme .. hope somone answer

[DonKid]

Please, open a ticket here.