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Gogo pineapple
Posted

I've got a problem. Antivirus keeps on scanning and is on 99%. It won't allow me to open my programs and applications. I've left it for a few hours how and it's still at 99% (My WiFi isn't a problem). I've opened my laptop recently and now it's switched off my damn internet connection. 

 

Please help!!

Flood and Flood's wife
Posted
3 hours ago, Gogo pineapple said:
  • Kaspersky Anti-Ransomware Tool, scan, 99 percent 
  • I've got a problem. Antivirus keeps on scanning and is on 99%
  • It won't allow me to open my programs and applications. 
  • I've left it for a few hours how and it's still at 99% (My WiFi isn't a problem). 
  • I've opened my laptop recently and now it's switched off my internet connection

Please help!!

Hello @Gogo pineapple
Welcome!

  1. Which Kaspersky software is *actually* installed  - is it really Kaspersky Anti-Ransomware Tool? On the Windows Taskbar *hidden icons* right-click the Kaspersky icon, select About
  2. Which *scan* is *actually* running? 
  3. What is the *actual* error/s showing for the internet connection being switched OFF
  4. READ: A scan task freezes or stops

Please post back? 
Thank you🙏
Flood🐳+🐋

  • Like 1

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