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My Kaspersky Login Page Captch is Not Loading


ADIGA
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36 minutes ago, ADIGA said:

I can't login to My Kaspersky account due to failed loading in captcha, I tried multiple browsers and on different device with same issue.

Hello @ADIGA

Welcome back!

We don't get a captcha - on Android & or Windows - using any browser - have cookies been accepted for my.kaspersky.com?

  • Clear browser cache / history -> exit browser
  • Shutdown the device - power on, login.
  • Start browser.
  • Start KPM.
  • Recheck? 

Screenshot_20240301-211235_Chrome.thumb.jpg.f833bde707a2cd13f302431b89b96c2a.jpg

Screenshot_1-3-2024_212029_my.kaspersky_com.thumb.jpeg.4b99a9a75c541eddda57a1a8643c04db.jpeg

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
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1 minute ago, ADIGA said:

Thanks for your fast response @Flood and Flood's wife

  1. I think the issue was a wrong password, when I reset my password I was able to login.

Thanks again.

Hello @ADIGA

You're most welcome!

Excellent & well done👏

We're delighted to read the issue is resolved!

Thank you for sharing the outcome with the Community!

Flood🐳+🐋

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