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I have a pop up that seems to defy removal. the address associated with it is www.mapsnow.co - I cannot seem t get rid of it. Plenty of offers to remove it for a fee upon searching for the resolution, but not much for the do it yourselfer. Any suggestions on how to get rid of or block this annoying popup? Kaspersky had a " click on object to report" tool somewhere in my setup, but I cannot locate it again. I am open to about any tools/ suggestions,
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Welcome. Kaspersky Settings > Additional > Threats and exclusions > Detection types > enable Detect Other Software. and do a databases update > reboot, then do a scan. Clear the contents of your Temp folder, instructions: http://support.kaspersky.com/1161 and then reboot. After that, uninstall any recently installed junk > reboot. After that, uninstall any and all junk toolbars > reboot. Uninstall/disable any and all junk browser add-ons and extensions and plugins in all of your browsers. Remove the junk argument from the target field of the browser shortcut properties. Remove any and all junk search providers in all of your browsers. Then if need be, change your home page, in all of your browsers. How to clean up your browsers: http://support.kaspersky.com/us/viruses/solutions/10319 If you are using a router, reset the router, change the router password to a strong password, enter the correct information according to your internet providers instructions, then clear browser cache and cookies, reboot. Any better after that?
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