Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Kaspersky wont connect to Kaspersky server

Dear all

 

I bought a license for Kaspersky today and went ahead and downloaded the application "Kaspersky Internet Security".

 

I also want to clarify I am running it on Windows 10.

 

When running the installer, Kaspersky wants to connect to a Kaspersky server, however, the problem is it never connects and when 5-10 min has passed it throws an error. Please open the two attached images, it is in Danish since I bought Kaspersky in Denmark. I unfortunately can not see the version number since I can not go past the installation phase. I do suspect it is the most current one/ stable build.

 

It gives me the error "Control the internet settings". I even clicked on "show more" and followed the tutorial/ solutions with flushing the DNS and restarting the internet and the computer but in vain. Does anyone have any solutions? It will be very much appreciated.

 

 

Have a beautiful day/ night forward...

Yours WolfMan

 

Kasp.PNG.3af1224116a3e7cb0d2a86b87861c93b.PNGKasp2.PNG.20f9ea6c120b3d93762834aca45c058a.PNG

Featured Replies

No posts to show

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.