Kaspersky Security Cloud stuck at 89% while disinfecting adware and hacktools. Bad image for all apps, can't shut down or restart.

[kayuun]

Kaspersky Security Cloud is taking more than 24hrs and counting while deep cleaning. Advanced disinfection is stuck at 89%. What's worse is that I cannot access my laptop. All applications and files are not opening. I keep getting bad image pop ups on trying to open anything. I can't shut down or restart my pc.

Below are attached images of the problem:

 

[Berny]

@kayuun Welcome. It looks like “C:\Windows\AutoKMS\AutoKMS.exe"  is a tool to bypass registration for Microsoft products ? This kind of tools can thoroughly disrupt an Operating System.

[Igor Kurzin]

Hi @kayuun, 

Please send a ticket to technical support via my.kaspersky.com, we will work on this situation from there. 

To restart the PC you may press the power button for 10 seconds. 

Regards,

Igor

[kayuun]

Hi @Igor Kurzin,

Thanks for your assistance. I restarted the pc successfully. I also contacted technical support, waiting for the reply. 

[kayuun]

@kayuunWelcome. It looks like “C:\Windows\AutoKMS\AutoKMS.exe"  is a tool to bypass registration for Microsoft products ? This kind of tools can thoroughly disrupt an Operating System.

Thanks @Berny I'm surprised. How did it get into my pc? And how do I get rid of it?. Seems like doing that using KSC is a tall order.

[Igor Kurzin]

@kayuun you are welcome. 
As for KMS, it is a Windows activator tool.

It might have been installed along with the operating system.