1. Check the network interactions between the server and the problematic workstation, perhaps there are some restrictions within your sati... in particular, check accessibility TCP 13000 (both directions) and UDP 15000 (server to client) 2. on the problematic device, check whether the administration agent is working correctly (as far as I understand, it is installed there) use the utility along this path ...run as administrator C:\Program Files (x86)\Kaspersky Lab\NetworkAgent\klcsngtg