I uninstalled Kaspersky a while ago and it seems to be trying to update anyway. I believe it's in Russian (I don’t understand it...). I have no idea how I’m supposed to stop the update window from popping up when I can’t even uninstall it again. I checked Services, Startup in MSCONFIG and installing location. No traces found. I cannot use Kavremover 'cause I can't remember the version of the KIS previously installed. I'm on a windows 11 pc. Pls. see attached screenshot for reference. It's getting really annoying. Please Help. 

Welcome to Kaspersky Community.

 

Can You check in Windows Control Panel -> Programs and Features, if there is the uninstaller entry of Kaspersky?

There isn't a Kaspersky uninstaller entry. I checked everywhere.

Try this:

 

https://support.kaspersky.com/common/uninstall/1464

I believe the product was not uninstalled properly.

using a delicated removal tool to clean up leftover is a good choice.

the tool can be found in above post.

you can try it in safe mode.

3 hours ago, harlan4096 said:

Try this:

 

https://support.kaspersky.com/common/uninstall/1464

I tried it but it made my mouse stop working and I had to revert to a previous restore point.

Am I wrong or the removal tool needs the exact name and version of the Kaspersky application for it to work safely... and I don't remember neither of them...

 

I started kavremover.exe just to verify I remember well and there it is "Product was not detected".....

The only thing I was able to recover is a file called "startup.exe" I have in my recycle bin version [21.14.5.462.0.253.0]

That's installer is obsolete, why don't You try:

 

https://www.revouninstaller.com/products/revo-uninstaller-free/

Following your suggestion I tried to scan for junk files using Revo and by analysing the results I found out a temp file which led me to the hidden folder "ProgramData/Kaspersky". I went on by deleting it in safe mode. Fingers crossed! I strongly hope this will put an end to my problem. I'll let you know... Btw thank you guys for the support!

Edited January 13, 20251 yr by Elminster

Problem still persists... damned preinstalled bloat...cough cough...software! Sorry for my outburst ?

Edited January 16, 20251 yr by Elminster

What do you mean?

The updating window keeps popping up, I have literally looked everywhere, there's no evidence of leftovers, no entries of any kind, services have been correctly removed.. At this point I'd like to be a Kaspersky programmer to know from where this annoying window originate...

Can you post a capture again?

You mean a capture of the window? Pls. see the first post.

I finally found the file "update.exe" causing the launching of the annoying updating window.

Location: "C:\program files\common files\av\kaspersky internet security\upgrade.exe"

The executable was running. No services were found to trigger it, only the location and relevant folder.

The post can be closed. ?

Edited January 17, 20251 yr by Elminster

Hum... check Windows Scheduler tasks...

You can try this:

 

1.- Download Registrar Registry Manager v9

 

2.- Type word: kaspersky:

 

 

3.- Click over to search.

 

4.- Once ended the searching, find the keys on the right panel, select all, mouse right click -> Remove them all.