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Kaspersky Internet Security Licence Renewal, DR increase. [Closed]


wgcuser
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I have been using KIS for over 10 years.

In 2018/19 I purchased a two device licence from Kaspersky Lab for GBP 19.99.
Recently (October 22nd) Digital River Ireland invoiced me for Kaspersky Internet Security Quantity 1 at a Total of GBP 39.99.
There is a considerable increase in price.
Kaspersky Lab themselves appear to be offering the product at a lower price.
Other deals are visible on the internet.
No indication the number of devices protected.
There are a few weeks left before my current licence expires.
No prior warning.
(Even the DVLA (UK, Driver and Vehicle Licencing Authority) has the courtesy to give advanced warning of expiry.)

I think this is very sharp practice and reflects very badly on an an excellent product.
 

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@Caos 

Thanks for your advice. I have cancelled Auto Renewal and will look closely at my bank account to see if any debit has taken place from DigiRiv.

At Expiry date I’ll research my options and requirements and maybe take another yearly sub with KL or another AV supplier..

Thanks again. BR wgcuser

PS Didn’t notice any notification in my email inbox to your prompt reply!! ☹

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@FLOOD 

I’ll look at my settings - curiously a notification (probably related to my 2nd posting) has now appeared in my inbox!

@Caos  Re Digital River - I spoke to soon!

Digital River have STOLEN GBP39.99 from my bank account!

This is OUTRAGEOUS - No Notification and a good THREE WEEKS before the due date.

NOT PLEASED and  now a lost KL Customer

KL I WANT A REFUND PDQ - DO IT NOW!

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