BigHotStud Posted July 26, 2022 Share Posted July 26, 2022 (edited) I'm having a slight problem with Kaspersky- for some reason it's saying that a normal website, or at least it was in the past, has a bad certificate. I visited this website on my phone on Chrome to confirm, but Chrome found no problems with it's certificate. The certificate is fully valid and is valid until 2023. I also clicked the "View certificate" button and it also seems completely fine. The reason that the visit was prevented was because of " One of certificate files has incorrect extension". Is this a bug, did a normal website get broken into or is something going on on my end?? Edited July 26, 2022 by BigHotStud Link to comment Share on other sites More sharing options...
BigHotStud Posted July 26, 2022 Author Share Posted July 26, 2022 Also, to add, I've used both Mozilla Firefox and Microsoft Edge and it still blocks the website. I tried accessing the site on my laptop and, again, it still blocks it. The website is pildyk.lt, by the way. Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted July 26, 2022 Share Posted July 26, 2022 (edited) Hello @BigHotStud Welcome back! Which Kaspersky Free version -> How to find the name and the version number of a Kaspersky application? SSL Report: pildyk.lt We get the error with MR6 but not with v21.3 We've raised it with Support, we'll let you know their advice when it's available. Thank you? Flood?+? Edited July 26, 2022 by Flood and Flood's wife Link to comment Share on other sites More sharing options...
BigHotStud Posted July 26, 2022 Author Share Posted July 26, 2022 3 hours ago, Flood and Flood's wife said: Hello @BigHotStud Welcome back! Which Kaspersky Free version -> How to find the name and the version number of a Kaspersky application? SSL Report: pildyk.lt We get the error with MR6 but not with v21.3 We've raised it with Support, we'll let you know their advice when it's available. Thank you? Flood?+? Version 21.6.7.351 Hope this issue is resolved soon. Link to comment Share on other sites More sharing options...
Berny Posted July 26, 2022 Share Posted July 26, 2022 @BigHotStud In the meantime please see → How to remove the certificate warning messages 1 Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted July 26, 2022 Share Posted July 26, 2022 (edited) 7 hours ago, BigHotStud said: Version 21.6.7.351 Hope this issue is resolved soon. Hello @BigHotStud, You're most welcome! Thank you for posting back & the information! We're delighted to see you've solved the issue?♂️, well done, good work? Edited July 26, 2022 by Flood and Flood's wife Link to comment Share on other sites More sharing options...
BigHotStud Posted July 27, 2022 Author Share Posted July 27, 2022 7 hours ago, Flood and Flood's wife said: Hello @BigHotStud, You're most welcome! Thank you for posting back & the information! We're delighted to see you've solved the issue?♂️, well done, good work? So, it was a bug with Kaspersky then? Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted July 27, 2022 Share Posted July 27, 2022 (edited) You solved your topic @BigHotStud, you tell us? We were going to wait for an answer from the Kaspersky experts, just like we advised in our first reply. Thank you? Flood?+? Edited July 27, 2022 by Flood and Flood's wife Link to comment Share on other sites More sharing options...
BigHotStud Posted July 29, 2022 Author Share Posted July 29, 2022 (edited) On 7/27/2022 at 8:39 AM, Flood and Flood's wife said: You solved your topic @BigHotStud, you tell us? We were going to wait for an answer from the Kaspersky experts, just like we advised in our first reply. Thank you? Flood?+? ..I didn't. I said I hoped this issue would be fixed soon: "Hope this issue is resolved soon". Edited July 29, 2022 by BigHotStud Spelling Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted July 29, 2022 Share Posted July 29, 2022 Yes, well, one of the mysteries of the Forum @BigHotStud, the topic solved status has vanished.... ? Anyway, the Kaspersky experts have created a bug for the issue... When there's an update, we will share it here in your topic. Thank you? Flood?+? Link to comment Share on other sites More sharing options...
Berny Posted July 29, 2022 Share Posted July 29, 2022 The quote "Hope this issue is resolved soon." is not "This issue is resolved" , the [solved status] from the Topic has been withdrawn. Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted August 2, 2022 Share Posted August 2, 2022 (edited) On 7/26/2022 at 7:47 PM, BigHotStud said: Kaspersky blocking a seemingly normal website, pildyk.lt, error = "One of certificate files has incorrect extension". Hello @BigHotStud, Kaspersky have advised: "This bug issue may be fixed in the next version of the product." ?As a workaround, use: How to remove the certificate warning messages by adding the website to the exclusions list in Kaspersky Basic, Standard, Plus. Note: According to support, the documentation applies to MR6 FREE as well. We've tested the workaround with Kaspersky PLUS MR6, it's working fine. Any problems, please let us know? Thank you? Flood?+? Edited August 2, 2022 by Flood and Flood's wife Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted November 26, 2022 Share Posted November 26, 2022 On 7/27/2022 at 12:23 AM, BigHotStud said: Version 21.6.7.351 || Hope this issue is resolved soon. Hello @BigHotStud, Advice from Kaspersky experts: "fixed in available MR7 version". Please check if the issue persists with MR7 = 21.7.7.393? Thank you? Flood?+? Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted January 5, 2023 Share Posted January 5, 2023 Hello @BigHotStud, FYI: We've asked Kaspersky to close the case as there's been no response from you in the last 41 days. Thank you? Flood?+? Link to comment Share on other sites More sharing options...
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