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KAS scan hangs on Reltek file [resolved] [Closed]


Go to solution Solved by kenfromcanada,

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Quickscan hangs on C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe.

When time remaining went from two (2) minutes to 27 minutes, I stopped the scan.

I downloaded and ran TdssKiller. It flagged a file RTHDVCPL (LockedFile.Multi.Generic).

Windows About shows I have Realtek PCle GBE Family Controller.

Question: Do I need this file to run my sound system?

Question: Should I go to the Realtek website, download the file and replace the one I have.

Thank you for any help you can give.

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