Issue with Update Loop on Kaspersky Password Manager

[Jassie_Dave]

Hi everyone,

     I have been using Kaspersky Password Manager on Android for several years without any issues. However, starting today, a pop-up notification appears every time I open the app. When I click the 'Let's update' button, it redirects me to the GetApps store, but there is no update button available to download the latest version. I have already tried uninstalling and reinstalling the app, but the problem persists. For context, I downloaded the app from GetApps (the Xiaomi app store). Could you please help me understand what this notification means and how to fix it?

Thank you.

P.S. the current version of Kaspersky Password Manager installed on my device as pic3

[Flood and Flood's wife]

1 hour ago, Jassie_Dave said:

The current version of Kaspersky Password Manager installed on my device as pic3, 9.2.112.6

     I have been using Kaspersky Password Manager on Android for several years without any issues. However, starting today, a pop-up notification appears every time I open the app. When I click the 'Let's update' button, it redirects me to the GetApps store, but there is no update button available to download the latest version. I have already tried uninstalling and reinstalling the app, but the problem persists. For context, I downloaded the app from GetApps (the Xiaomi app store).

Could you please help me understand what this notification means and how to fix it?

 

Hello @Jassie_Dave, 

Welcome back & Happy 2026!!

KPM appears to no longer be distributed via GetApps (the Xiaomi app store), please read: How to install or update Kaspersky apps for Android in 2026, source KPM from:

• Samsung Galaxy Store
• Huawei AppGallery
• Vivo V-Appstore

(ioo) Huawei would be the closest available (to Xiaomi), however - when we check Huawei there's no KPM.

That leaves Samsung & OR the .apk... 

The current KPM version is: 9.2.115.11, with an *updated* date of 19th March, 2026 -                                                                                                                                                                                                                       -> the existing documentation doesn't show any updates more current than: September 24, 2025 - Android, About Kaspersky Password Manager & no version & or patch information. 

If Samsung & OR the .apk are not an option please reach out to:  https://support.kaspersky.com/b2c#contacts, select Email, fill in the template as shown:                                                                                                                                                

*Do NOT use the AI-BOT to submit the incident*

Please share the outcome with the Community when it's available? 

Thank you🙏
Flood🐳+🐋

Edited April 1 by Flood and Flood's wife
Formatting

[Jassie_Dave]

Thank you @Flood and Flood's wife I wish you a wonderful 2026. Thank you for always being here to answer my questions.  I have already reported the case to Kaspersky Support. If there are any updates, I’ll be sure to share the outcome with the Community. 

[Jassie_Dave]

Hi all, 

Just an update for those using GetApps like me. I've received an update from Kaspersky Support. The issue with the app on GetApps has been resolved, and it is now available for download again.

Have a great day, guys!