Internet troubleshouting

[Sorka M. IbRâHim]

Hi,

I have noticed lately that, sometimes, when I activate the VPN my internet connection 

is disrupted or slowed down.

What is the reason ?

[Guilhermesene4096]

@Sorka M. IbRâHimWelcome

 

Quote

"When a secure connection is enabled, the data transfer speed depends on the load experienced by servers used for the Internet connection. During peak loading hours, the speed may be insignificantly reduced. We do everything we can to ensure that users of the Unlimited version of the application can always enjoy the maximum data transfer rate."

 

The speed being slightly reduced is normal when using any VPN

 

It also depends a lot on the server you connect to, try to connect to the closest server in your region

 

Support links:

Connection slow

Why the data transfer speed is reduced when a secure connection is enabled

Edited January 23 by Guilhermesene4096