Install Kaspersky in command prompt

[tistou77]

Hello

I try to install Kaspersky in command prompt (silent mode) but it does not work with this command, nothing is happening

kaspersky.exe /AGREETOEULA=1 /AGREETOPRIVACYPOLICY=1 /JOINKSN_ENHANCE_PROTECTION=0 JOINKSN_MARKETING=0 /s

Also tested with the command "/mybirthdate="

I contacted the support, they make me do a lot of manipulation, without success, I'm not even sure they tried on their side, given what asks me to do
Have any of you managed to install with a command prompt (in silent mode) ?

Thanks for your help

[Igor Kurzin]

Hi @tistou77, 

Try these parameters:

"C:\....\kaspersky.exe" /s /pAGREETOEULA=1 /pAGREETOPRIVACYPOLICY=1 /pSKIPPRODUCTCHECK=1 /pALLOWREBOOT=1

Will it work?

[tistou77]

9 hours ago, Igor Kurzin said:

Hi @tistou77, 

Try these parameters:

"C:\....\kaspersky.exe" /s /pAGREETOEULA=1 /pAGREETOPRIVACYPOLICY=1 /pSKIPPRODUCTCHECK=1 /pALLOWREBOOT=1

Will it work?

Hi @Igor Kurzin

Thanks for your reply
I'll test and I tell you

Of all the tests I had done, even the command "kaspersky.exe /s" did not work

On the other hand in "normal" installation (without the command /s for the installation in silent mode) it works very well

Edited March 7, 2023 by tistou77

[tistou77]

It does not work with this command

kaspersky.exe /s /pAGREETOEULA=1 /pAGREETOPRIVACYPOLICY=1 /pSKIPPRODUCTCHECK=1 /pALLOWREBOOT=1

I tested on several PCs (under W11) and the same, the /s command does not work

Has anyone succeeded ?

[tistou77]

I have to come across Kaspersky support interns.... (Well, it's no worse than the support agent confusing the hardware and software ID ?) 

3 times they ask me to use Kavremover while I told them 3 times, that I am doing these tests on a Windows installation where Kaspersky has never been installed (partition created expressly for these tests)

And apart from asking for GSI and procmon reports, they don't do anything else

I asked them if their services had at least tested and succeeded, and they give me the command used, but never answered these questions.

[tistou77]

No one to try, too bad ? 

[Flood and Flood's wife]

8 hours ago, tistou77 said:

No one to try, too bad ? 

Hello @tistou77, 

The issue is in hand with @Igor Kurzin, please wait patiently for him to respond, as we understand, he is extremely busy. 

Thank you?
Flood?+?

[tistou77]

16 hours ago, Flood and Flood's wife said:

Hello @tistou77, 

The issue is in hand with @Igor Kurzin, please wait patiently for him to respond, as we understand, he is extremely busy. 

Thank you?
Flood?+?

Hello @Flood and Flood's wife

Thanks for the information
Hoping this can be resolved ?

[tistou77]

Hello

That's it to work (silent mode) ?
In fact, you must use the .exe offline and not the .exe online

Since the installation file is not available without "really looking for" and that it is indicated nowhere that it takes the offline version, must know

Otherwise, after installation in silent mode, Kaspersky does not open, if necessary, there is a parameter so that it opens (like a conventional installation) ?

Thanks

Edited March 14, 2023 by tistou77

[Igor Kurzin]

Hi @tistou77, sorry for a delay with my response. Yes, you are right, one have to use the offline full distributive with those command line parameters. 

Quote

Otherwise, after installation in silent mode, Kaspersky does not open, if necessary, there is a parameter so that it opens (like a conventional installation) ?

There is no such a parameter, regretfully. 

[tistou77]

Hi @Igor Kurzin

No problem and thanks for your answer

[tistou77]

Hi @Igor Kurzin

Is it possible to do a full setup.exe of version 21.13 from the online installer?

I asked the support to have a full (offline) version of K Standard 21.13 to be able to install in command line (silent mode) as for 21.9

But they have trouble understanding why, although they provided me with 21.9 without problem
There must be a bug or a problem

Thanks

[tistou77]

Update,

Support no longer provides Full installer
But K always offers to install in command line with the parameter /s (silent mode)

The page should be updated (since impossible to install with silent mode and online version)

1st time I see a publisher not helping these customers....

And in view of the "complaints" towards the support (ticket closed without resolution, bug identified but still not resolved for months)
I have the impression that the quality of the support has gone down since, too bad ?

[Igor Kurzin]

Hi @tistou77, full installer is usually provided to address a certain issue, as majority of scenarios are covered by online installer. Please let me know the inc number, I will check, there might've been some misunderstanding. 

[tistou77]

HI @Igor Kurzin

Indeed, but to use the command /s (silent mode) in command prompt, you must have the "full" installation file, which the support does not deign to understand

I send you the INC number by PM

Thanks so much for your help

PS: if Kaspersky could make the online version compatible with the command /s (silent mode) in the command prompt, that would be great

[tistou77]

@Igor KurzinHello

The Standard 21.14 starting to be distributed, I sent you a PM to have it if possible

Thanks in advance