I formatted my computer, it doesn't run my license

[Kayra]

hi i am buy new ssd and formatted my computer when i try to active it gives this response i send mail kaspersky lab support but answers so slowly i waitting 2 3 days i need active my security how to solve this problem sorry my english.

[Berny]

@Kayra Welcome.

Unfortunately this community can’t provide a solution for your problem, Kaspersky Technical Support is your best option. Please post your INC request number in your next post, Kaspersky collaborators are watching this Forum.

[Kayra]

@Bernythanks i am trying two days this problem ?

[Berny]

@Kayra You are welcome.

Please check the subject from the Kaspersky Support autoreply and post the INC reference number ?

[Kayra]

@BernyINC000015380366 and INC000015379100 I accidentally opened two to reply.

[BIKRAMJIT SINGH]

I FACE SAME ISSUE FOR TWO DAYS . I INSTALL NEW WINDOW AFTER THAT MY ACTIVATION CODE NOT WORKING .

[Flood and Flood's wife]

42 minutes ago, BIKRAMJIT SINGH said:

I FACE SAME ISSUE FOR TWO DAYS . I INSTALL NEW WINDOW AFTER THAT MY ACTIVATION CODE NOT WORKING .

Hello @BIKRAMJIT SINGH, 

Welcome!

Please follow this guide:

?What to do if the maximum number of activations for the entered activation code is exceeded?

• To reset the activation counter, submit a request to Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Activation & License issues, Exceeded the limit of activations template; Kaspersky Customer Service will assist you. 

Thank you?
Flood?+?