Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

I Cannot use virtual keyboard on my homebanking to fullfill some blanks like user and password.

I have windows 10 22h2 with Kaspersky free edition and the browser extension for Microsoft Edge, Google Chrome and Mozilla Firefox All the latest updates installed.

Previously, i had to uninstall the antivirus and reinstall again.

Now i am facing exactly the same problem.

I Stopped the antivirus and started again.

I test in more than one browser and doesn't work even.

What more can i do to fix the problem!?

Featured Replies

Hello,

Which version you use? Also after installing kaspersky is better do manual update database and restart pc. After restart pc is fully funktional virtual keyboard. Without restart you can not run virtual keyboard.
EDIT: you are using Kaspersky free and there is limited protection and features.
Please see : https://usa.kaspersky.com/free-antivirus#compare-table

Edited by nexon

  • Author

It was working fine since last installation you know.

Suddenly stop working! I don't now why this happens!

Before i can use virtual keyboard and all databases are up to date.

  • 2 months later...

this happens to me only one banking sight weird bugs. i have had many issues since updating from KIS to standard. all reported to tech support. and told should be fixed next update. me thinks just another run around . not holding up any hope. 1 month and same issue.

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.