Specifically i try connecting to Canada - Toronto, which works but then i try connecting to dnsleaktest.com and i try and get this: nslookup dnsleaktest.com Server: unn-149-50-222-3.datapacket.com Address: 149.50.222.3 *** unn-149-50-222-3.datapacket.com can't find dnsleaktest.com: Server failed so i had to go into the network adapter called "Kaspersky VPN WG Nt Adapter Tunnel" and manually set the DNS to 1.1.1.1 (Cloudflare’s DNS) and 8.8.8.8 and had to set "obtain ip address automatically" in the ipv4 properties. im guessing there is a configuration issue on kaspersky's end since its a new vpn update? I also tried to set the firewall inbound UDP remote ports to allow any address from 53 and 51820 (supposedly a wire guard default port) i also tried with TCP ports but that didnt work. I hope this helps admin to realize and fix it, but yeah right now your VPN's DNS is kinda working for some sites and not for others. also sad to see you removed montreal server, now theyre all gonna flock to toronto :c also trying to use "Fastest Server" results in connecting to Bangladesh and having my ip show in paris, like what? lol

Hello @User23837, Thanks for posting back! & Hello @Loose 1000, welcome! From Kaspersky's @Danila T.: This is due to an update of the VPN infrastructure. All VPN users will see a new agreement in the app which they need to accept. The number of available VPN servers will change from ~105 to ~85, most common servers will remain. The router feature, protocol selection and dual VPN options will disappear. We’re continuing to expand coverage and add new features in upcoming updates. Original source reference: https://forum.kaspersky.com/topic/after-update-lost-some-servers-and-double-vpn-57341/#findComment-221765 Kaspersky are also sending an email to subscribers regarding Kaspersky's partner change to their VPN infrastructure Thank you🙏 Flood🐳+🐋

Update to the Latest Version for Smooth VPN Performance

having DNS issues with the new Kaspersky VPN Wire Gaurd update version 21.23.6.614-2

By User23837
November 11 in Kaspersky VPN Secure Connection

https://forum.kaspersky.com/topic/having-dns-issues-with-the-new-kaspersky-vpn-wire-gaurd-update-version-21236614-2-57138/

Followers 12

Go to solution Solved by Flood and Flood's wife, November 30

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Posted by Danila T., November 11

Hello, Please contact us via: https://support.kaspersky.com/b2c/#contacts

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Grogu_35

Posted 51 minutes ago

9 minutes ago, NightWlkr said:

Well, tried it again after all this time and still not working for me. Even with the new updated version.
My "Other" VPN works. Not naming just to stay polite. So obviously I am not the problem.

The issue I have since this all started is why haven't we been notified before such an impactful change.
No emails or no internal app notification that there might be some disturbance.
Just this problem that forced customers to wonder and look for a problem that is not theirs.

I'm voicing this out because I do believe Kaspersky is the best AV out there but man don't pull this **** ever again.
I know software are not perfect but there's definitely a better way to treat customers. I hope you take note of that.

Respectfully.

I absolutely agree with you. They act like the problem is on our end, but the issue is glaringly obvious. The VPN hasn't been working from the moment they switched to the PURE VPN system. It's been almost 15 days, and they still haven't fixed it.