Google sponsored link not working - KES Cloud 12

[Daniel Leung]

Hi,

I am having an issue to click on Google search results with a sponsored link. After I click on "I understand the risks and wish to continue" link. The browser only displays a black screen with a dot in the center.

How can I fix it?

[Joerg Lechea]

Hello,

please open a case here: https://CompanyAccount.kaspersky.com

Best Regards

JL

[ElvinE5]

 

as a test, temporarily disable scanning of secure connections

and see if the resource you need opens normally

Спойлер

 

if you really trust this resource ... you can add it to the list of exceptions from checking secure connections.

Спойлер

 

[Daniel Leung]

I pause the Kaspersky protection and still doesn't work

[Guest #37]

On 6/1/2023 at 12:48 PM, Joerg Lechea said:

Hello,

please open a case here: https://CompanyAccount.kaspersky.com

Best Regards

JL