Firewall and Application control don't work

[gennymac]

dear all,

i got the last windows version 20H2 with the last updates but with kaspersky from a lot of days i got an issue with firewall function and with application control. When i try to open the application list kaspersky crashes and a black box appears. I already tried to remove all the kaspersky suite but never solved. Thanks.

 

i had to remove firewall and using windows firewall.

[kmscom]

which version of kaspersky did you install? https://support.kaspersky.com/common/diagnostics/1690

[gennymac]

Kaspersky Internet Security

21.2.16.590(b)

[kmscom]

create a request to technical support https://support.kaspersky.com/KPC/1.0/en-US/101731.htm