Extremely Disappointed With the Latest VPN Update!

[Mehrnaz]

This is honestly the worst update I’ve ever seen. The removal of essential features, such as the router feature, protocol selection, and dual VPN, has significantly reduced the functionality and flexibility that made this VPN worth using in the first place.

On top of that, reducing the number of available servers and introducing a new data-processing agreement tied to PureVPN raises serious concerns for me.

Please bring back the previous version or restore the features that were removed. The “new infrastructure” may meet internal standards, but from a user perspective, this update feels like a major downgrade.

If this direction continues, you will likely lose long-time customers who relied on the tools and privacy options that you’ve now taken away.

[Danrother]

This is exactly what Kaspersky did. Downgraded their VPN as listed above . Why? I will also have to look for another VPN supplier as this downgrade of Kaspersky VPN  does NOT work and is not something what i agreed to pay for . Regards Frustrated customer

[Secret SM]

if the issue is not resolved I will cancel my subscription and move to a better solution. this downgrade is nasty. what are the implications of the new EULA. its seems from a casual reading that privacy is not as high and tight as before , I feel it makes us less secure. 

[Mastermind]

I am very disappointed with the issue.

[ProCM]

15 horas atrás, Mehrnaz disse:

This is honestly the worst update I’ve ever seen. The removal of essential features, such as the router feature, protocol selection, and dual VPN, has significantly reduced the functionality and flexibility that made this VPN worth using in the first place.

On top of that, reducing the number of available servers and introducing a new data-processing agreement tied to PureVPN raises serious concerns for me.

Please bring back the previous version or restore the features that were removed. The “new infrastructure” may meet internal standards, but from a user perspective, this update feels like a major downgrade.

If this direction continues, you will likely lose long-time customers who relied on the tools and privacy options that you’ve now taken away.

Totally agree.
I've been a loyal costumer for a lot of years now but it seems that the time to move to another "infraestructure" is coming, and fast.

[Johl C.]

Yep, not goin to renew my subscription, with the removal of the Catapult Hydra protocol it became basically useless for me.