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Exclusions aren't working, Please help.


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I'm very much frustrated about the issue. Does't matter how many times i add a folder and file to exclusions, Whenever kaspersky scans automatically or manually it shows the same error saying "There are unprocessed objects found. I'm confused. Doesn't matter how many times i add it it shows up the same. I've added screenshots. Please assist me if I'm doing a mistake in adding exclusions.

 

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  • Solution
10 minutes ago, Rahul_dpa said:

I'm very much frustrated about the issue. Doesn't matter how many times i add a folder and file to exclusions, Whenever Kaspersky scans automatically or manually it shows the same error saying "There are unprocessed objects found. I'm confused. Doesn't matter how many times i add it it shows up the same. I've added screenshots. Please assist me if I'm doing a mistake in adding exclusions.

Hello @Rahul_dpa

Welcome!

  • The error in the Notification centre is notThere are unprocessed objects found - it's We found an application that can be used by intruders to damage your computer or personal data.
  1. Remove Risk tool & replace with an asterisk *
  2. Remove File hash & replace with an asterisk *
  3. Change Protection components to All components. 

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

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Thank you so much for the response 🙏🤝 @Flood and Flood's wife,

Thanks for the welcome, I'm excited to be here. 😄

The suggestions you have provided worked. The notification part I've point out, I mean in the windows notification center not in the kaspersky app.  

  1. I've removed the "Risk tool in object field & replaced with asterisk.
  2. Removed File hash & replaced with asterisk.

Saved above settings and run a quick scan & I got the desired outcome I was looking for, results are below. 👇

I've gone through the below articles to understand how to add an exclusion, but i was confused with creating name masks, objects, filehash & protection components

Could you please explain in a simple way about those four underlined terms and what they mean & how they function?

https://support.kaspersky.com/help/Kaspersky/Win21.5/en-US/227390.htm

https://support.kaspersky.com/help/Kaspersky/Win21.5/en-US/201385.htm

https://support.kaspersky.com/KESWin/12.0/en-US/187478.htm

https://encyclopedia.kaspersky.com/knowledge/the-classification-tree/

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  • 1 month later...

im having the same problem no matter what it still just says unprocessed object or just deletes it or just does it automatically and its making me not want to use kaspersky anymore its my computer not kasperskys and its just takign control away whats the point in having it if it just finds stuff and auto deletes it and if it doesnt i can add the file to exclusions as many times as i want in fact i have done but it just refuses to acknowledge thaT  and just deletes the files

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