Error2717

[iedco.cybertech]

HI.I was trying to reinstall KSWS and this happend.and when Im trying to remove it  by KSWS Modify or Remove Kaspersky Security for Windows Server it doesnt work.but in console it shows that ksws is no longer exist and i cant run Modify or Remove Kaspersky Security for Windows Server again.Could Someone Help Me?

[ak01]

please try kavremover

[Joerg Lechea]

Hello,

please do not use kavremover for Kaspersky Security for Windows Server. This is not supported and probably will damage the server.

Please run the server in safe mode to make sure no driver is loaded and run the followinf command as Administrator from CMD command line

MsiExec.exe /X {1B872D21-6D52-4895-9463-6E66B3EE8431}

Reboot the system and retry to install. 

Alternatively depending on the OS Version you will be able to install KES 12 too. Please refer to the online help for the requirements:

Hardware and software requirements (kaspersky.com)

The license can be used for this version either.

If this will not answer your question open a ticket with Technical Support.

Thank you in advance

Best Regards