ERR_HTTP2_PROTOCOL_ERROR on particular sites

[Igor Kurzin]

Hi , 

Thank you for the update. We reproduced the issue in-lab, investigating. 

Will update this topic when there is news. 

You can as a workaround add the problem sites to exclusions via Settings → Network settings → Trusted addresses → Add. 

 

[qwwrty]

Hi Flood, 

Thank you for the update. We reproduced the issue in-lab, investigating. 

Will update this topic when there is news. 

 

autofaucet.org

freebitcoin.vip

freelitecoin.vip

these websites dont work for me since yesterday. always having this error “ERR_HTTP2_PROTOCOL_ERROR”

[technoholic.me]

I am also having the same issue. Somehow the same websites are workingin Brave browser and issue is only with chrome.

[technoholic.me]

Hi Flood, 

Thank you for the update. We reproduced the issue in-lab, investigating. 

Will update this topic when there is news. 

 

Fyi.. it works for me after disabling the “Encrypted Connection Scanning” which I would prefer to keep enables.
 

 

[Igor Kurzin]

Hi @technoholic.me , 
Keeping the option “Do not scan encrypted connections” enabled is not safe and not recommended. 

You can as a workaround add the problem sites to exclusions via Settings → Network settings → Trusted addresses → Add. 

[technoholic.me]

Hi @technoholic.me , 
Keeping the option “Do not scan encrypted connections” enabled is not safe and not recommended. 

You can as a workaround add the problem sites to exclusions via Settings → Network settings → Trusted addresses → Add. 

Thanks! Noted.

[DR_NOMAD]

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , 

Do you have Safe Kids installed on the machine? 
What is its version? You can check by hovering the mouse pointer over the Safe Kids icon in taskbar or by right-clicking and selecting “About”. 

If you already sent a ticket to technical support, please PM me its number.

Just a heads up, I do not if it helps!

 

Personal machiene so never had a need for it!

[Igor Kurzin]

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

[onova]

Hi @Igor Kurzin

My 3 sites are now working.

Tks

[DR_NOMAD]

Both sites I had issues with are now functioning normally, Thanks alot!

[Flood and Flood's wife]

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

Hello @Igor Kurzin, 

All sites listed in this topic are working👍

Thanks for the quick fix!

Flood🐳+🐋

[Goro]

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

 Can confirm everything is fine now, thank you 😘 

[Berny]

@Igor Kurzin Same issue on FR Section also resolved 👍

[Goro]

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

Issue is back as of today, same sites ☹

[Jbennett360]

Yeah. I’ve noticed that a site I visited this morning is now giving me this error?

https://motopress.com/

The web page at https://motopress.com/ might be temporarily down or it may have moved permanently to a new web address.

 

Kaspersky Internet Security 21.3.10.391 (g)

Databases: 05/01/22 - 11:49am

 

Disabling Kaspersky allows the site to work correctly?

[Danila T.]

Hi all,

 

Thanks for feedback. We'll let you know when we have any news about this problem.

[Berny]

@Jbennett360  Welcome.
 

It looks like this site is currently offline  🤔

 

 

 

[Jbennett360]

@Jbennett360  Welcome.
 

It looks like this site is currently offline  🤔

 

 

 

Bizarre.

 

Disable Kaspersky and it works. Loads fine on mobile too with Wifi and data.

[Berny]

@Jbennett360

Correct , https://opentip.kaspersky.com is reporting “Good” 🤔

[Jbennett360]

@Jbennett360

Correct , https://opentip.kaspersky.com is reporting “Good”.

 

Yep. Obviously an issue with Kaspersky at the moment then.

[onova]

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

Issue is back as of today, same sites ☹

 

My sites are not working again. :/https://www.folhape.com.brhttps://www.diariodolitoral.com.br

I have a lot of sites and only two don't work.

[qwwrty]

Hi @DR_NOMAD , @Goro , @Shane , @Dre , @onova , @imusingkasperskyyay , @qwwrty , @technoholic.me , @Flood and Flood's wife 

Can you please check does the issue still occur?

The problem is back with the old sites that are affected last time

[Igor Kurzin]

Hi all, we are investigating, sorry for the trouble. 
As a workaround (if you absolutely trust the site) add the problem site to exclusions via Settings → Network settings → Trusted addresses → Add. 

[coolex3000]

I am also having the same problem with a lot of different websites. This same problem happened a few weeks ago and was fixed now it seems to be back.

[Jbennett360]

Hi all, we are investigating, sorry for the trouble. 
As a workaround (if you absolutely trust the site) add the problem site to exclusions via Settings → Network settings → Trusted addresses → Add. 

Any chance you could give more detail as to what’s happened and why once it’s resolved? If this is going to be a thing that pops up every now and again and causes these issues, then it might be that I need to look at alternative security suites.

 

Appreciate your communication on this though :)