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EndPoint security with network agent version support

my problem between endpoint security and network agent remote installation / upgrade problem.

Through security cloud console to remote update/installation version 12.9 of endpoint security, and that target machines is installed network agent 14.0 or 15.0.xxx version, the result return fail unstill that network agent version update to 15.1.xxx or 15.3 be success install version 12.9 of endpoint security.

is it normal behavior ? 

Featured Replies

Hello WingHung,

Please correct me if I'm wrong, so you say that when you install a package (NA + KES) it returns an error but you figure out that the installation completed & you find out the NA & KES upgraded?

How do you update Kaspersky Netagent from KSC Cloud Console , through remote installation task ..??

It is not really necessary to update Netagent frequently, so I would advise updating it by approving Kaspersky seemless updates rather than pushing updates via remote installation task. 

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