Jump to content

EDRO - Problem with license


Recommended Posts

I did the EDRO deployment on several devices, some have "FAILURE" in component change. Checking they have the correct license but they show "INCOMPATIBILITY WITH THE LICENSE" and in events it shows that the endpoint is being updated, when it is not (IT WAS VERIFIED).

When removing and installing the endpoint again, it works normally again. How to fix this problem?

Link to comment
Share on other sites

  • 3 months later...

Hello lab,

did you used the change application Components Task to add the EDRO Module?

If yes did you rebooted the Devices after this change Task?

If the License was added with Activation Code and the Reboot was done normally this should work that the Component will be active. (Denpending on the Settings in the Policy over the Web Console of KSC configured)


Best Regards


Link to comment
Share on other sites

  • 3 weeks later...

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

  • Create New...