Disinfecting of files is slow

[Snowwolfboi]

Dear kaspersky i have found some malware on my machine but when i disinfect the files. It do it very slow do you guys know how to make the disinfecting of dangerous files faster? 

[Berny]

@Snowwolfboi  Welcome.

As far as i know there is no method to make disinfection faster,
could you however please provide some additional  information about your issue.

 

Link

 

[Igor Kurzin]

Hi @Snowwolfboi , 

Disinfection can take some time if malware is found inside some big file, for example some .iso file of 4Gb in size. 

Can you give more details: where the malware is detected, how long does it take to disinfect?

[Snowwolfboi]

@Snowwolfboi  Welcome.

As far as i know there is no method to make disinfection faster,
could you however please provide some additional  information about your issue.

 

Link

 

i use the get system info to give u 

[Konradwol1]

Dear kaspersky i have found some malware on my machine but when i disinfect the files. It do it very slow do you guys know how to make the disinfecting of dangerous files faster? 

as fas as i know there is no way to make it faster but u cloud end programms u dont need when finding malware that cloud make storage free and so give kaspersky more resources for desinfecting our files.