Disable google DNS for VPN

[Hannosset]

Hi,

I noticed that when I start the VPN, it automatically connects to 8.88.8 and 8.8.4.4 as second DNS.

I would like the VP{N to use 9.9.9.9 and 149.112.112.112 instead.

Every time I start the VPN it forces the google dns even after I specify the quad9 dns.

Question1: How can I impose the DNS to the Kaspersky VPN?

Thanks,

Christophe Hannosset

 

[Schulte]

Hello @Hannosset, Welcome.

Unfortunately it is not possible to change the DNS resolver.
Even if you enter your preferred server in the adapter settings, it will be reset to the Google servers the next time you start KSeC.

The problem is known and will hopefully be changed in a future version.

[Hannosset]

Thank you for you prompt answer.

Do you have any timeline?

I feel right now very unsecure as Google remove the DNS entry for sputnik and its DNS is becoming politicized.

[Schulte]

Hello @Hannosset,

unfortunately I can't tell you anything about a schedule, you have to open a ticket at the support.

As far as I know, Google (in the EU) does not show any search results for RT or Sputnik.
That the DNS resolution will also be affected would be new to me.

[Hannosset]

I am not in Europe, I am in Singapore.

Right now I ma able to reach neither Sputnik nor RT.

Do you have any recommendation?

[Hannosset]

Then maybe obvious to you but apparently the web site is redesigned and I have no idea how to create a support ticker.

Any help or guideline you can help me with?

[Flood and Flood's wife]

The web site is redesigned and I have no idea how to create a support ticktet. Any help or guideline you can help me with?

Hello @Hannosset, 

Thank you for posting back!

On the support page, Kaspersky support, select either Chat or Email, fill in defaults: Operating system, Kaspersky Application, then select Application Malfunction, Other, then select Did not find your answer, contact Support, which opens another template; fill in OS version, your email address, Activation code or license key & a Description of the issue (include screen prints if you have them); complete the Robot challenge, accept the Privacy statement & select Submit; Support may request logs, traces & other data, they will guide you:

• When it’s available, please share the outcome with the Community?

Thank you🙏, 

Flood🐳+🐋

[Hannosset]

Thank you very much, the  ase has been opened as number  INC000013920214

Regards,

Christophe Hannosset.