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Device status: Participation in KSN disabled

We're using Kaspersky Endpoint Security Cloud Plus and it's working fine on our Windows Machines, but on the MacBooks the Device Status keeps stating Participation in KSN disabled

I have enabled KSN for Macbooks, and on one of the MacBooks it doesn't give the warning all the time. I can't find anything on the client side to turn KSN on. 

Sometimes they also get a warning for Network content filtering disabled.

The MacBooks are all running on Monterey.

 

image.thumb.png.f65d524d7764c1fd7fdd37fd43dd6df6.png

Featured Replies

  • 10 months later...

I have the same issue on my MacBook Air, Monterey 12.6.3.

I have installed Kaspersky Endpoint Security using the link provided from our Cloud Workspace, no issues with licensing except the warning from Cloud Console and the fact that I cannot enable KSN on the device.

I've clicked 'Show KSN Statement' and gone through all information, but nothing changed.

Printscreens bellow:

image.png.a18918913ecd88487ca4edc28f3e4ea4.png

image.png.d7bb4fa81a9816ef40a3259906e9f297.png

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