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DELAYED TO INSTALLATION

I have a problem, I think my computer have a virus, this virus it´s not detected by the antivirus, I found this files when I was installing Kaspersky they requested to me, access to full disk after that the computer haver a strange comportment. actually I watch when I connected to the internet a web without name this isn´t detected in Kaspersky with smart home monitor.

 I´m not an engineer y have a user with a problem, may I can help me?

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Featured Replies

@ERICK MENA Welcome.

What is your real geographical location ?

  • Author

I live in Tuxtla Gutiérrez, Chiapas, It's a state of Mexico.

@ERICK MENA

13 hours ago, ERICK MENA said:

delayed.jpg.2615c7dae585979145d7f622b92870cb.jpg

I think my computer have a virus → " kaspersky delayed_start.sh " ......

This issue already showed up on this Forum, please contact Kaspersky Technical Support
https://support.kaspersky.com/b2c/#contacts 
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

  • Author

ok I watch there are in my mail notifications about devices in my account to Ashburn Virginia and it's not me, besides there is other notification in mi mail about inited kingdom and me nither, I am going to contact with support Kaspersky thank you very much, for your help. I understand someone to be connected and this is sorpresive to me.

 

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