Hi,

I am looking to purchase a version of Kaspersky. I am currently running the free version. What I am wondering is what is the difference between the four in the title. It looks like 2 completely different lines of software. I am used to the internet security and total security line, but then there is this (new?) free, basic, plus and premium suite. 

What is the difference between the two lines of software. Is premium comparable to total security.

Hello Khan, 

Welcome back!

No, in the new generation software there's: 

1. Kaspersky Anti-Virus -> Kaspersky Basic
2. Kaspersky Internet Security -> Kaspersky Standard
3. Kaspersky Security Cloud -> Kaspersky Plus

?Premium is a service, it can be purchased separately & added too, to any of the new generation software. 

Thank you?

Flood?+?

Resources: 

Premium Support Services

Frequently asked questions (FAQ) Kaspersky: Basic, Standard, Plus, Premium, by Danila T.

Edited August 13, 20224 yr by Flood and Flood's wife

BEFORE POSTING IN THIS TOPIC  please see :

1) Pinned FAQ → Kaspersky : Basic, Standard, Plus, Premium
2) Comparison table → Kaspersky: Basic, Standard, Plus, Premium
3) What is → Premium Support Services

Thank you.

On 27/07/2022 at 01:53, Flood and Flood's wife said:

Olá@jkiejr, 

Bem-vindo!

@Danila T.reuniu:  Kaspersky: Basic, Standard, Plus, Premium - info & FAQ .

O 'Premium', oferecido no MR6, o software de nova geração da Kaspersky, não é um produto de software individual real, é um 'serviço', veja: Serviços de suporte premium & Comparação de planos de assinatura. 

? Obs: a linha MR6, ativa assim que o produto é pago, não quando o software é instalado. 

• KAV = Básico
• KIS = Padrão
• KSC = mais
• KTS aparentemente não tem desenvolvimento futuro ?

1. Qual versão do Kaspersky Free  você está usando no momento -> Como encontrar o nome e o número da versão de um aplicativo Kaspersky? 

Recomendamos testar qualquer software Kaspersky antes de investir, para que você possa tomar uma decisão totalmente informada.

Obrigado ?

Inundação ? + ?

Good Day.

And who buys a scratch card in a retail store, from when does the new subscription to Kaspersy Standard take effect?

28 minutes ago, JPEKaspersky said:

1. From when does the new subscription to Kaspersky Standard take effect?
2. And who buys a scratch card in a retail store?

Hello @JPEKaspersky, 

Welcome back! 

1. ?As soon as the payment is made &, even if you don't install the software on the purchase date, the "days used" clock starts ticking - on the payment date, not the software install date. 
2. We have no idea what "who buys a scratch card in a retail store", means, related to the subscription question?, please clarify the question? 
3. Did you translate our reply above into Portuguese? 

Thank you?

Flood?+?

Edited August 14, 20224 yr by Flood and Flood's wife

7 minutes ago, Flood and Flood's wife said:

Hello @JPEKaspersky, 

Welcome back! 

1. ?As soon as the payment has been made &, even if you don't install the software on the purchase date, the "days used" clock starts ticking - on the payment date, not the software install date. 
2. We have no idea what this means?? 
3. Did you translate our reply above into Portuguese? 

Thank you?

Flood?+?

Hello @

The quote is in Portuguese, due to having used the translator, sorry for the mistake..

Then the signature of the card in a store takes effect on the date of purchase in the store.

I didn't know that, I thought it was at the time of installation, because how does the store know I'm buying a subscription based on a card ?

Thanks

Card-based subscription is mentioned in this link

Thanks

 

https://support.kaspersky.com/help/Kaspersky/Win21.7/en-US/214814.htm

1 minute ago, JPEKaspersky said:

Then the signature of the card in a store takes effect on the date of purchase in the store.

I didn't know that, I thought it was at the time of installation, because how does the store know I'm buying a subscription based on a card ?

Hello @JPEKaspersky, 

Thank you for posting back & the extra information!

• Don't worry about the translation thing, it just freaked us out a bit, 'cause there's a rule that translators are not allowed & we were concerned somehow or another, we'd carry the can & get a rollicking?
• ?Now we understand the card question - yes, correct: IF the purchase is from a physical shopfront, the countdown for the expiration of a subscription activated with an activation code starts from the date when you activate the application on the first device.
• Once again, Kaspersky creates *different* conditions, for their software, that directly impacts their customers; looks like it may be more advantageous to buy from a physical store, for the new generation software, except, the $$ will probably be outrageous. 

Thank you?

Flood?+?

Thanks @Flood and Flood's wife ?

I've been a user since 2012 and I was thinking that there would be no other chance of purchasing KS (I don't have a credit card).

I renewed my KIS subscription for one year in May of this year.

I hope to continue using Kaspersky products, the best for me so far, having already tried others in the past.

17 minutes ago, JPEKaspersky said:

Thanks @Flood and Flood's wife ?

I've been a user since 2012 and I was thinking that there would be no other chance of purchasing KS (I don't have a credit card). 

I renewed my KIS subscription for one year in May of this year.

I hope to continue using Kaspersky products, the best for me so far, having already tried others in the past.

Hello @JPEKaspersky, 

You're most welcome!

The "scratch card" question confused us, in our country, people talk about & buy "scratchies" to win money?

We're 'think' Kaspersky will continue to be available, both virtually & physically, for a long time; at least we hope so!

Thank you?

Flood?+?

Hello @Flood and Flood's wife.

The confusion was generated because the area where the code is on the card has to be scratched, in order to maintain its inviolability and then to have access to the code.

 

Thank you.

 

JP

On 8/14/2022 at 1:07 PM, JPEKaspersky said:

Hello @

The quote is in Portuguese, due to having used the translator, sorry for the mistake..

Off Topic : Asking for help with an online translator is no problem,
however providing suggestions/solutions with an online translator has been forbidden for evident reasons such as wrong , not understandable or confusing content.

As we explained to @JPEKaspersky, we thought the online translator use happened on our end,it freaked us out, bc, we're always wary of getting kicked in the head, for obvious reasons?; we are aware of the rules.

Edited August 15, 20224 yr by Flood and Flood's wife

Thanks @Berny and @Flood and Flood's wife for the warning.

This error will not be repeated.

Best Regards

@JPEKaspersky You are welcome.

This was only a clarification and not a “warning” ?

On 7/27/2022 at 10:26 AM, jkiejr said:

What is the difference between the two lines of software. Is premium comparable to total security.

Hello @jkiejr, 

Revision of information provided: Premium IS a software package & the full "?️ service", abject apologies for misguiding you?

The crazy thing is their product page makes no mention of the service?️ aspect of the product:

Spoiler

Premium = "Safeguard your digital life with our ultimate plan, combining award-winning antivirus, privacy & identity protection, performance boost and must-have premium benefits such as unlimited VPN and password manager." ?

Plus = "Get full cybersecurity plus a comprehensive range of privacy tools. Safeguard your account data, securely manage your passwords, and browse, search and access content with unlimited VPN." 

The CA FR-version → https://www.kaspersky.ca/fr/downloads/premium  is different  :

FR
"Votre protection est notre priorité absolue. Notre solution complète pour vos besoins en matière de sécurité, de performances et de confidentialité comprend une assistance premium d'une équipe de spécialistes en cas de problèmes liés au vol d'identité, qui pourraient vous affecter en ligne ou hors ligne."

EN
"Your protection is our top priority. Our complete solution for your security, performance and privacy needs includes premium support from a team of specialists in the event of identity theft issues that could affect you online or offline."

Anyway , what is → Premium Support Services

1 hour ago, Berny said:

1. The CA FR-version → https://www.kaspersky.ca/fr/downloads/premium  is different  :
2. Anyway , what is → Premium Support Services

 Are you addressing us Moderator @Berny?

We never know? 95% of the time (you) address other Community members by name, but not us?

Anyway, in case you are:

1. Sure is: 
   Spoiler

   

    

2. As we said: "their product page" - not Help documentation?

Thank you?

Flood?+?

 

Edited August 17, 20224 yr by Flood and Flood's wife

Hi @Flood and Flood's wife

1) You wrote : "Sure is"

Your screenshot

 

My screenshot

Please refresh your Browser page ?

 

2) You wrote "not Help documentation"
My Help documentation  link is a correct additional information for this Community.

 

Also, for Moderator issues please contact Community Administration.

Thank you.

30 minutes ago, Berny said:

Hi @Flood and Flood's wife

1) You wrote : "Sure is"

Please refresh your Browser page ?

2) You wrote "not Help documentation"
My Help documentation  link is a correct additional information for this Community.

3. Also, for Moderator issues please contact Community Administration.

 

Hello Moderator @Berny, 

1. What for, we get the same result &, in your 1st post, there was no screen shot. 
2. No, we wrote "As we said: "their product page" - not Help documentation?" - nobody says "your" link is not correct. 
3. We have. 

Thank you?

Flood?+?

Edited August 17, 20224 yr by Flood and Flood's wife

Maybe this link has been posted before on this thread, 10 times..lol, but it was new to me ?

https://usa.kaspersky.com/blog/kaspersky-home-products-2022/26848/

 

1 minute ago, jonny quest said:

Maybe this link has been posted before on this thread, 10 times..lol, but it was new to me ?

https://usa.kaspersky.com/blog/kaspersky-home-products-2022/26848/

 

Hello @jonny quest, 

Welcome back!

Thank you?

Nope, sadly, it hasn't, but, it's a good one to include & now you have, so, well done you?

Thank you?

Flood?+?

Since Kaspersky products are discussed in this thread, I will ask my question right away: which of the proposed Kaspersky products can protect against Pegasus and this kind of spyware?
Thanks!

19 minutes ago, USER 284 said:

1.Which of the proposed Kaspersky products can protect against Pegasus and this kind of spyware?

Hello @USER 284, 

Welcome!

Read: 

• Pegasus: The ultimate spyware for iOS and Android, Kaspersky blog, by John Snow, April 11, 2017
• Staying safe from Pegasus, Chrysaor and other APT mobile malware, Kaspersky blog, Costin Raiu, February 3, 2022
• Kaspersky resource centre: What is Spyware?
• Pegasus spyware, Kaspersky Forum, by Danila T.

Thank you?

Flood?+?

9 minutes ago, Flood and Flood's wife said:

Hello @USER 284, 

Welcome!

Read: 

• Pegasus: The ultimate spyware for iOS and Android, Kaspersky blog, by John Snow, April 11, 2017
• Staying safe from Pegasus, Chrysaor and other APT mobile malware, Kaspersky blog, Costin Raiu, February 3, 2022
• Kaspersky resource centre: What is Spyware?
• Pegasus spyware, Kaspersky Forum, by Danila T.

Thank you?

Flood?+?

I assume, none of them can protect from such spyware.

p.s. links, you provided, i've read already. Thank you!

1 minute ago, USER 284 said:

1. I assume, none of them can protect from such spyware.
2. p.s. links, you provided, i've read already. Thank you!

Hello @USER 284, 

You're most welcome!

1. ?That's not how we read the information. 
2. We don't have a crystal ball. 

Thank you?

Flood?+?