Can't view YouTube on Kids phone

[Munster567]

My child cannot get on to youtube on his phone even though I have allowed www.youtube.com on the internet settings.  It may be that it’s an app, but when I check the list of applications for his phone it’s not listed in the dropdown of applications.  Is there any way to fix this please?

[Flood and Flood's wife]

Hello @Munster567, 

Welcome!

1. May we know the phone type, name & version please?
2. If Youtube is accessed via a supported browser, is Youtube accessible? 
3. Is this a new install of KSK on your child’s phone? 
4. Is KSK licensed? 

Please let us know?

➡Application Youtube does show in KSK Application monitoring → KSK classifies Youtube app in the 12+ Age → Social Networks category

Youtube application → Allowed

Youtube application → Blocked

Youtube application → Restricted

 

Note: KSK Web (Internet) activity monitoring &  Application monitoring are independent of each other, adding Internet permissions, for example allowing Youtube, will not be reflected in Application monitoring. 

Thank you🙏

Flood🐳