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Cant Sign in

I cant sign in to my account image.thumb.png.32e2e266df36b3448dda17046499ad52.png

Featured Replies

Same here

Welcome to Kaspersky Community.

 

If You used that email address with a paid K. product, try with a different email account.

1 hour ago, harlan4096 said:

Welcome to Kaspersky Community.

 

If You used that email address with a paid K. product, try with a different email account.

It's not the email, i tried another, it seems there's another maintenance without saying anything on My Kaspersky as usual

Hum ?I can long in My Kaspersky.

 

Check DNS of Your system, power off the router for a while.

1 hour ago, harlan4096 said:

Hum ?I can long in My Kaspersky.

 

Check DNS of Your system, power off the router for a while.

You can via site not to activate the app

Which K. product exact version are you using?

Kaspersky free 21.13.5.506 but it download last version during install as i know

In which country region are You? Using VPN?

Not using VPN, for me Egypt

This happened before when there was a maintenance

  • Author

Im in Us NO Vpn this is my first time using this anti-virus and i tried every email it didnt work

Hello,

Please check problem again. Everything should be working properly by now.

  • Author

Okay I will check again

 

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