Cannot connect to server to install Kaspersky Security Cloud Personal

[Grace]

Good day

I have bought the above package to be used on 5 devices.  I managed to install on only 1 device.  Not successful in installing on the second one.  Keeps on saying when I click on Install that it cannot connect to the Kaspersky server?

 

 

[Berny]

@Grace Welcome. Which language version are you looking for ?

[Grace]

@Berny I bought the Global key and downloaded the non-Californian version

[Berny]

@Grace Please try the Global download link for KSCloud 21.3 here :
 

Link

 

[Grace]

@Berny - thank you.  Is there perhaps a link for Security Cloud Personal, and not the family one?

[Danila T.]

@Berny - thank you.  Is there perhaps a link for Security Cloud Personal, and not the family one?

https://www.kaspersky.com/downloads/thank-you/try-security-cloud-personal

[Grace]

Thank you @Danila T.  - it still gives me the same error - installer cannot connect to Kaspersky server

[Danila T.]

@Grace please contact with Support team https://my.kaspersky.com/support