User19151654 Posted January 26, 2023 Share Posted January 26, 2023 I have tried to use the disk many times but I always get a black screen whenever I select any of the mentioned options. I read that my system may not be compatible but I think that's unlikely because the requirements are very simple. Attached are screenshots of System information. Link to comment Share on other sites More sharing options...
User19151654 Posted January 26, 2023 Author Share Posted January 26, 2023 I just updated my gpu's drivers with the studio work one, not the gaming one but still nothing. However, I don't know what's the disk using; dedicated or integrates unit. Link to comment Share on other sites More sharing options...
User19151654 Posted January 26, 2023 Author Share Posted January 26, 2023 Btw I'm using Rescue Disk 18 Link to comment Share on other sites More sharing options...
Pact Posted February 7, 2023 Share Posted February 7, 2023 (edited) Greetings, I have Dell OptiPlex (bought in 2023) and have the same exact issue. The blank screen. I think something is wrong with the display of Rescue Disk 18 because after a couple of minutes which new linux shell is loaded, then pressing Alt+Ctrl+Del does not reboot the computer. It is strange to me how come this issue is not resolved yet. I should also add that I cannot run limited graphic or hardware info as well. Regards, Ali Edited February 7, 2023 by Pact Link to comment Share on other sites More sharing options...
khal Posted February 22, 2023 Share Posted February 22, 2023 Hi I also have the same problem with my HP Envy laptop, i5-1135g7, 8Gb RAM did you find a way to fix it? Link to comment Share on other sites More sharing options...
khal Posted February 26, 2023 Share Posted February 26, 2023 I FUND A TEMPORARY FIX ! burn on a USB Linux mint and download Kaspersky virus removal tool 2015 and put in the USB, then install in Linux using Software manager 'PlaywithLinux', the using this app, run Kaspersky. DONT FORGEET TO MOUNT THE DRIVE THAT CONTAIN INFECTED WINDOWS then when you open Kaspersky virus removal tool search for the mounted file of Windows! That my temporary fix 1 Link to comment Share on other sites More sharing options...
redfish64 Posted January 4 Share Posted January 4 @khal You're a crazy guy, but that worked actually. Thanks! I was already dual booting so I simply used my linux os that was already installed. Note: I had to configure playonlinux to emulate Windows 2007 for it to work. Link to comment Share on other sites More sharing options...
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