Battlefield 2042 error

[Marcelo T.]

I need help resolving this Kaspersky issue. He is the one causing the problem, I am 100% convinced. Before installing the antivirus it was working normally.

Even adding the game folder to the application exclusions, Battlefield 2042 does not work again.

The only way to solve the problem is to format the PC. Uninstalling Karpersky doesn't help.

[Berny]

@Marcelo T. Welcome.

Your screenshot is pointing to Windows error 0xc0000142 🤔,
can you please check your Kaspersky reports ?

[Marcelo T.]

Thanks Berny. Do not disturb mode was enabled on my windows. So I couldn't see the problem. Looking at the Kaspersky reports I was able to identify that the error occurs due to a .dll

[Berny]

@Marcelo T. You are welcome , please see analyses below.

Kaspersky Virus Scan → No threats detected
 

Spoiler

Kaspersky Security Network → Trusted

Spoiler

This looks like an  Easy Anti-Cheat false positive 🤔

[Marcelo T.]

I was able to resolve the issue by reinstalling Microsoft Visual C++ 2015-2019 x64. Now I don't know how to measure whether the problem was really caused by Kaspersky.

 

 

 

[Berny]

@Marcelo T. Well done ... 👍

9 hours ago, Marcelo T. said:

I don't know how to measure whether the problem was really caused by Kaspersky.

Please check Battlefield 2042 under the Application rules :
Kaspersky → Security → ⚙️ Settings → Security settings → Firewall → Application rules → ? Trusted ?

Spoiler

[Marcelo T.]

I looked at everyone, they are all free! Kaspersky uses Microsoft Visual C++?. Because something could have been corrupted in the installation, it wasn't even a blockage. At least I managed to resolve it. Thanks for help!